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Our Policies

Privacy

Privacy Policy

Effective Date: August 23, 2023

CultureSchool LLC ("CultureSchool", “we”, “us”, or “our”) recognizes the importance of privacy. In this Privacy Policy, we describe how we collect, use, and disclose information that we obtain about users of the cultureschool.com websites (collectively, the “Site”) and the services available through our Site (collectively, the “Services”).

By visiting our Site or using any of our Services, you agree that any information that we collect from or about you through our Site or Services, including personal information, anonymous information, and aggregate information, will be handled as described in this Privacy Policy.

Your use of our Site or Services, and any dispute over privacy, is subject to this Privacy Policy and our Terms of Use, including its applicable limitations on damages and the resolution of disputes. Our Terms of Use are incorporated by reference into this Privacy Policy. 

Information We Collect

How We Use Your Information

How We Disclose Your Information

Cookies and Other Tracking Mechanisms

Third-Party Analytics

Do Not Track Disclosure

Third-Party Links

Security

Your Choices

Data Removal and Deletion

Your California Privacy Rights

Children

Transfers of Your Personal Information

Contact Us

Changes to this Privacy Policy

Information We Collect

We collect information about you directly from you, from third parties, and automatically through your use of our Site or Services. We may combine information automatically collected with other information that we have collected about you.

  • Information We Collect Directly From You. We may collect information about you directly from you. For example, we may collect name, user name, email address, shipping information, or other purchase related information. We will also collect any other information that you provide to us through our Site.

  • Information We Collect Automatically Through Our Site. We automatically collect information through your use of our Site, including but not limited to, your Internet protocol (IP) address, the type of browser you are using, domain name, the website that led you to our Site, the website to which you go after leaving our Site, dates and times you access our Site, and other logging data.

With your consent, we will also collect your geolocation information. You can always opt out of our collection of your geolocation information by updating your preferences in the settings of your mobile device. If you opt out of our collection of geolocation information you may lose certain Site functionality.

We may combine automatically collected information with other information that we collect about you. Please see our Cookies and Other Tracking Mechanisms section below for more information.

How We Use Your Information

We may use your information, including personal information, for the following purposes:

· Providing and Improving Our Services. To facilitate payments; provide our Site and Services to you; to improve our Site and Services; to respond to your inquiries; and for other customer service and support purposes.

· Communications and Marketing. To communicate with you about your account and use of our Site and Services; to provide you with news and newsletters, special offers, promotions, and other information we think may interest you; and for other informational, marketing, or promotional purposes. 

· Research and Analytics. To analyze how you interact with our Site and Services; and for other research, analytical, and statistical purposes.

· Protecting Rights and Interests. To protect our rights and interests as well as the rights and interests of our users and any other person, as well as to enforce this Privacy Policy and our Terms of Use.

· Legal Compliance. To comply with applicable legal or regulatory obligations, including informal requests from law enforcement or other governmental authorities.

How We Disclose Your Information

We may disclose your information, including personal information, to the following entities:

· Affiliates. We may disclose your information to current or future affiliates or subsidiaries for research, marketing, and other purposes consistent with this Privacy Policy.

· Service Providers. We may disclose your information to our vendors, service providers, agents, or others who perform functions on our behalf. For example, we use a third-party service provider to process payments on our behalf. We may also use a third-party service to facilitate live chat conversations between us and our users.

· Other Unaffiliated Third Parties.  We may disclose your information to third parties, including so that those third parties may send marketing information to you.

We may also disclose your information, including personal information, in the following ways:

· Business Transfers. We may disclose your information to another entity if we are acquired by or merged with another company, if we sell or transfer a business unit or assets to another company, as part of a bankruptcy proceeding, or as part of any other similar business transfer.

· Protecting Rights and Interests. We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety of any person, violations of our Terms of Use or this Privacy Policy, or as evidence in litigation in which we are involved.

· Legal Compliance. We may disclose your information to comply with applicable legal or regulatory obligations, including as part of a judicial proceeding; in response to a subpoena, warrant, court order, or other legal process; or as part of an investigation or request, whether formal or informal, from law enforcement or a government official.

· Aggregate and De-Identified Information. We may disclose aggregate, anonymous, or de-identified information about users for marketing, advertising, research, compliance, or other purposes.

Cookies and Other Tracking Mechanisms

We and our service providers use cookies and other tracking mechanisms to track information about your use of our Site or Services. We or our service providers may combine this information with other personal information we collect about you.

For example, we or our service providers may use cookies to track visitor activity on our Site. A cookie is a text file that a website transfers to your computer’s hard drive for record-keeping purposes. We or our service providers may use cookies to track user activities on our Site, such as the pages visited and time spent on our Site. Most browsers allow users to refuse cookies. The Help portion of the toolbar on most browsers will tell you how to prevent your computer from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Visitors to our Site who disable cookies may not be able to browse certain areas of the Site.

We may also use Clear GIFs, pixel tags, and other technologies. Clear GIFs are tiny graphics with a unique identifier, similar in function to cookies. In contrast to cookies, which are stored on your computer's hard drive, clear GIFs are embedded invisibly on web pages. We may use clear GIFs (also known as web beacons, web bugs, or pixel tags), in connection with our Site to, among other things, track the activities of Site visitors, help us manage content, and compile statistics about Site usage. We and our third party service providers also use clear GIFs in HTML emails to our customers, to help us track email response rates, identify when our emails are viewed, and track whether our emails are forwarded.

Third-Party Analytics

We may use third-party analytics companies, such as Google Analytics, to evaluate use of our Site and Services. We or our service providers use these tools to help us understand use of, and to improve, our Site, Services, performance, and user experiences. These entities may use cookies and other tracking technologies, such as web beacons or local storage objects (LSOs), to perform their services.

Do Not Track Disclosure

Our Site does not respond to Do Not Track signals. For more information about Do Not Track signals, please click here.

Third-Party Links

Our Site and Services may contain links to third-party websites and applications. Any access to and use of such linked websites and applications is not governed by this Privacy Policy but instead is governed by the privacy policies of those third parties. We are not responsible for the information practices of such third-party websites or applications.

For example, in order to purchase a product through our Site you may be directed to WIX. For more information about Shopify’s privacy practices, please see the Shopify privacy policy.

Security

We have taken steps to help protect the personal information we collect. However, no data security measures can guarantee 100% security. You should take steps to protect against unauthorized access to your device and account by, among other things, choosing a robust password that nobody else knows or can easily guess and keeping your log-in and password private. We are not responsible for any lost, stolen, or compromised passwords or for any activity on your account via unauthorized password activity.

Your Choices

You may update your personal information by emailing us at info@cultureschool.com.

We may send you promotional email messages. You may stop receiving promotional email messages by following the link contained in the email itself. Please note that it may take up to ten (10) days to process your request. Please also note that if you opt out of receiving marketing communications from us, we may continue to communicate with you regarding service-related issues.

Data Removal and Deletion

You can request the removal of most of your User Content uploaded or gathered by specifically deleting it. If you decide to delete your data and account with Wescover, you may do so by emailing support@wescover.com and we will remove your user profile, portfolio pages from the website, and any gathered info from our systems. However, in certain reasonable instances, some of your User Content (such as posts or comments you make or references not on your profile or portfolio pages) may not be completely removed and copies of such User Content may continue to exist on the Services. We are not responsible or liable for the removal or deletion of (or the failure to remove or delete) this User Content.

Your California Privacy Rights

If you are a California resident then under Cal. Civ. Code § 1798.83 you may request and obtain from us once a year, free of charge, information about the personal information (if any) we disclosed to third parties for direct marketing purposes in the preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us at the contact information provided below. In your request, please attest to the fact that you are a California resident and provide a current California address for your response.

Children

Our Site and Services are not targeted to children under thirteen (13) years of age and we do not knowingly collect personal information from children under 13. If we discover that a child under 13 has provided us with personal information, we will promptly delete such personal information from our systems.

Transfers of Your Personal Information

Any information you provide to CultureSchool through our Site may be transferred to or accessed from the United States and other countries that may not guarantee the same level of protection of personal information as the one in which you reside.

Contact Us

If you have questions about this Privacy Policy or the privacy aspects of our Site or Services, please contact us at:

CultureSchool LLC

Ashland, MA 01721

info@cultureschool.com

Changes to this Privacy Policy

This Privacy Policy is current as of the Effective Date set forth above. We may change this Privacy Policy from time to time, so please be sure to check back periodically. We will post any changes, including any material changes, to this Privacy Policy on our Site.

Terms of Use

Terms and Conditions of Use

Effective Date: August 23, 2023

Welcome to the CultureSchool(“CultureSchool”, "us", "our" or "we") website located at www.cultureschool.com (“Website”) – and thank you for visiting. 

These Terms and Conditions of Use (“Terms”) are a legal contract between you and us and govern your use of our Website and our design and art discovery services accessible via our Website. To make these Terms easier to read, the Website, the various types of content displayed on or in our Website (“Content,” as defined below), and our services are collectively called the “Services”.

PLEASE READ THESE TERMS CAREFULLY BEFORE BROWSING THIS WEBSITE AND/OR USING THE SERVICES. USING THE SERVICES OR UPLOADING ANY CONTENT TO THE SITE INDICATES THAT YOU HAVE BOTH READ AND ACCEPT THESE TERMS. YOU CANNOT USE THE SERVICES IF YOU DO NOT ACCEPT THESE TERMS.

NOTE: THESE TERMS CONTAIN A DISPUTE RESOLUTION AND ARBITRATION PROVISION, INCLUDING CLASS ACTION WAIVER THAT AFFECTS YOUR RIGHTS UNDER THESE TERMS AND WITH RESPECT TO DISPUTES YOU MAY HAVE WITH THE COMPANY. YOU MAY OPT OUT OF THE BINDING INDIVIDUAL ARBITRATION AND CLASS ACTION WAIVER AS PROVIDED BELOW.

  1. THE BASICS.

You should make sure you read and understand all of these Terms, but we thought we would break down a few fundamentals about the Services.

  • CultureSchool has made it our mission to connect users to the cultures around them by empowering creators to share their creative and ancestral knowledge. To do that we promote creators' tangible and virtual works such as art, artisanal design pieces, and educational classes via our platform.  In this space, creators can communicate with each other and with students and buyers who seek to purchase their work. 

  • All user content that you create (your “User Content,” as defined below) is owned by you, the creator, as well as all of the copyrights in your User Content. Using our Services and submitting user content grants specific permissions and rights to use that content. 

  • For example, these permissions allow us to apply. your content in ways such as adding your profile and associated photographs as a part of search categories and our list of vendors/creators.  We may also include your content in blogs, in specifically curated lists, and other means of promoting our services.

  • As we grow, we will continually finetune our services which means these Terms and Conditions may change. 

  1. GENERAL USE.

By using the Services, you promise that you are at least 18 years of age unless accompanied by a parent or legal guardian.

We invite you to use the Services for individual, and consumer purposes and for promoting Your Content, if you choose to submit any, through our Services, only ("Permitted Purposes").

In these Terms we are granting you a limited, personal, non-exclusive, and non-transferable license to use and to display the Content; your right to use the Content is conditioned on your compliance with these Terms. You have no other rights in the Services or any Content other than Your Content, and you may not modify, edit, copy, reproduce, create derivative works of, reverse engineer, alter, enhance or in any way exploit any of the other Services or Content in any manner. If you make copies of any of the Services while engaging in Permitted Purposes then we ask that you be sure to keep on the copies all of our copyright and other proprietary notices as they appear on the Website. 

Unfortunately, if you breach any of these Terms the above license will terminate automatically and you must immediately destroy any downloaded or printed Content (and any copies thereof).

  1. GEO-LOCATION TERMS.

The Services include and make use of certain functionality and services provided by third parties that allow us to include maps, geocoding, places, and other Content from Google, Inc. (“Google”) as part of the Services (the “Geo-Location Services”). Your use of the Geo-Location Services is subject to Google’s then-current Terms of Use for Google Maps/Google Earth (http://www.google.com/intl/en_us/help/terms_maps.html) and by using the Geo-Location Services, you are agreeing to be bound by Google’s Terms of Use.

  1. USING THE WEBSITE AND THE SERVICES.

You may visit and access parts of the website without registering.  

However, a registered account is required for password-protected areas, to submit user content, and to access video and audio programming. 

  1. CREATING AN ACCOUNT.

If you want an account with us, you may log in through an available third party source or submit the following information through the account registration page: 

  • A working email address;

  • True and accurate first and last name;

  • Preferred username and password.

You may also provide additional, optional information so that we can provide you with a more customized experience when using the Services. Once you submit the required registration information, we alone will determine whether or not to approve your proposed account. If approved, you will be sent an e-mail detailing how to complete your registration. For so long as you use the account, you agree to provide true, accurate, current, and complete information which can be accomplished by logging into your account and making relevant changes directly or contacting us using the below contact information and we can make the changes for you. If you forget your password, we will send a password update to your provided email address.

You are responsible for complying with these Terms when you access the Services, whether directly or through any account that you may set up through or on the Services. Because it is your account, it is your job to obtain and maintain all equipment and services needed for access to and use of the Services as well as paying related charges. It is also your responsibility to maintain the confidentiality of your password(s), including any password of a third-party site that we may allow you to use to access the Services. Should you believe your password or security for the Services has been breached in any way, you must immediately notify us.

  1. ELECTRONIC COMMUNICATIONS.

By using the Services, you consent to receiving electronic communications from us concerning or related to the Services. These electronic communications are part of your relationship with us. You agree that any notices, agreements, disclosures or other communications that we send you electronically will satisfy any legal communication requirements, including that such communications be in writing.

  1. PRIVACY POLICY.

We respect the information that you provide to us, and want to be sure you fully understand exactly how we use that information. So, please review our Privacy Policy (“Privacy Policy”), linked here, which explains everything.

  1. LINKS TO THIRD-PARTY SITES.

We think links are convenient, and we sometimes provide links on the Website to third-party websites. If you use these links, you will leave this Website. We are not obligated to review or monitor any third-party websites that you link to from this Website, we do not control any of the third-party websites, and we are not responsible for any of the third-party websites (or the products, services, or content available through any of them). Thus, we do not endorse or make any representations about such third-party websites, any information, software, products, services, or materials found there, or any results that may be obtained from using them. If you decide to access any of the third-party websites linked to this Website, you do this entirely at your own risk and you must follow the privacy policies and terms and conditions for those third-party websites. Certain areas of this Website may allow you to interact and/or conduct transactions with one or more third-party websites, and, if applicable, allow you to configure your privacy settings in that third-party website account to permit your activities on this Website to be shared with your contacts in your third-party site account.

  1. CONTENT OWNERSHIP, RESPONSIBILITY AND REMOVAL.

(a) Definitions. For purposes of these Terms, (i) “Content” means text, graphics, images, music, software, audio, video, works of authorship of any kind, and information or other materials that are posted, generated, provided, or otherwise made available through the Services, and (ii) “User Content” means any Content that you provide to CultureSchool to be made available through the Services. Content includes without limitation User Content.

(b) Rights in User Content Granted by You. We do not claim any ownership rights in any of your User Content, and nothing in these Terms will be deemed to restrict any rights that you may have to use and exploit your User Content. By submitting any User Content and making it available through the Services, you hereby grant us certain rights, as follows:

  • solely for the purposes of (i) operating and providing the Services and Content to you and other users of the Services, and (ii) promoting, marketing, and advertising the Services, you hereby grant us a non-exclusive, worldwide, royalty-free, perpetual, and irrevocable license, with the right to sublicense, to use, copy, publicly display, publicly perform and distribute your User Content.

  • the license granted under this Section 10(b) expressly permits us to modify User Content (such as by resizing and cropping images and extracting and emphasizing portions of text) as necessary for formatting and editorial purposes.

CultureSchool will not make, license, sell, or transfer any rights to make, license, or sell prints, sculptures, posters, or other fine art reproductions of the User Content without separate permission. If CultureSchool uses any of your User Content to promote, market, or advertise the Services, it will if practicable provide credit to you, the creator, as the author of the User Content in a caption or near the reproduced User Content.

(c) Responsibility for User Content. You agree that you are solely responsible for all of your User Content. You represent and warrant that you own all your User Content or you have all rights that are necessary to grant us the license rights in your User Content under these Terms. You also represent and warrant that neither your User Content, nor your use and provision of your User Content to be made available through the Services, nor any use of your User Content by us on or through the Services or as otherwise contemplated by these Terms, will infringe, misappropriate, or violate a third party’s intellectual property rights, or rights of publicity or privacy, or result in the violation of any applicable law or regulation.

Although we are not obligated to monitor access to or use of the Services or Content or to review or edit any Content, we have the right to do so for the purpose of operating the Services, to ensure compliance with these Terms, and to comply with applicable law or other legal requirements. We reserve the right, but are not obligated, to remove or disable access to any Content, at any time and without notice, including, but not limited to, if we, at our sole discretion, consider any Content to be objectionable or in violation of these Terms or the law. We have the right to investigate violations of these Terms or conduct that affects the Services. We may also consult and cooperate with law enforcement authorities to prosecute users who violate the law.

(d) Removal of User Content. You can remove most of your User Content by specifically deleting it. If you decide to discontinue your account with Wescover, you may do so by emailing info@wescover.com and we will remove your user profile and portfolio pages from the website. However, in certain instances, some of your User Content (such as posts or comments you make or references not on your profile or portfolio pages) may not be completely removed and copies of such User Content may continue to exist on the Services. We are not responsible or liable for the removal or deletion of (or the failure to remove or delete) this User Content.

  1. UNAUTHORIZED ACTIVITIES.

To be clear, we authorize your use of the Services only for Permitted Purposes. Any other use of the Services beyond the Permitted Purposes is prohibited and, therefore, constitutes unauthorized use of the Services and a breach of this agreement. This is because as between you and us, all rights in the Services remain our property.

Unauthorized use of the Services may also result in violation of various United States and international copyright or other laws. Because we prefer keeping this relationship drama-free, we want to give you examples of things to avoid. So, unless you have written permission from us stating otherwise, you are not authorized to use the Services in any of the following ways (these are examples only and the list below is not a complete list of everything that you are not permitted to do):

  • For any public or commercial purpose that includes use of or access to the Services on another site or through a networked computer environment;

  • In a manner that modifies, publicly displays, publicly performs, reproduces or distributes any of the Services other than Your Content;

  • In a manner that violates any local, state, national, foreign, or international statute, regulation, rule, order, treaty, or other law;

  • To stalk, harass, or harm another individual;

  • To impersonate any person or entity or otherwise misrepresent your affiliation with a person or entity;

  • To interfere with or disrupt the Services or servers or networks connected to the Services;

  • To use any data mining, robots, or similar data gathering or extraction methods in connection with the Services; or

  • Attempt to gain unauthorized access to any portion of the Services or any other accounts, computer systems, or networks connected to the Services, whether through hacking, password mining, or any other means.

You agree that we may require you to pay for attorneys to defend us if you violate these Terms and that violation results in a problem for us and, for any violations, you agree to cooperate with our defense of such claim. You also agree to pay any damages that we may end up having to pay as a result of your violation. You alone are responsible for any violation of these Terms by you.

  1. PROPRIETARY RIGHTS.

 "Wescover" is a trademark that belongs to us. Other trademarks, names and logos on the Services are the property of their respective owners, including your trademarks, names, and logos.

Unless otherwise specified in these Terms, all Content, including the arrangement of them on the Services are our sole property, Copyright © 2016 Wescover, Inc. All rights not expressly granted herein are reserved. Except as otherwise required or limited by applicable law, any reproduction, distribution, modification, retransmission, or publication of any of Wescover’s copyrighted material is strictly prohibited without the express written consent of the copyright owner or license. 

  1. INTELLECTUAL PROPERTY INFRINGEMENT.

We respect the intellectual property rights of others and encourage you to do the same. Accordingly, we have a policy of removing User Content that violates intellectual property rights of others, suspending access to the Services (or any portion thereof) to any user who uses the Services in violation of someone’s intellectual property rights, and/or terminating in appropriate circumstances the account of any user who uses the this Website in violation of someone’s intellectual property rights. Please see our Copyright Policy for further information, including how to give notice of any copyright infringements.

We reserve the right, in our sole discretion, to terminate the account or access of any user of the Services who is the subject of repeated copyright or other infringement notifications. 

  1. DISCLAIMER OF WARRANTIES.

THE SERVICES ARE PROVIDED "AS IS" AND "WITH ALL FAULTS" AND THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE SERVICES IS WITH YOU. WE EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND (EXPRESS, IMPLIED OR STATUTORY) WITH RESPECT TO THE SERVICES, WHICH INCLUDES BUT IS NOT LIMITED TO, ANY IMPLIED OR STATUTORY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR USE OR PURPOSE, TITLE, AND NON-INFRINGEMENT OF INTELLECTUAL PROPERTY RIGHTS.

THIS MEANS THAT WE DO NOT PROMISE YOU THAT THE SERVICES ARE FREE OF PROBLEMS. Without limiting the generality of the foregoing, we make no warranty that the Services will meet your requirements or that the Services will be uninterrupted, timely, secure, or error free or that defects in the Services will be corrected. We make no warranty as to the results that may be obtained from the use of the Services or as to the accuracy or reliability of any information obtained through the Services. No advice or information, whether oral or written, obtained by you through the Services or from us or our subsidiaries/other affiliated companies shall create any warranty. We disclaim all equitable indemnities.

  1. LIMITATION OF LIABILITY.

WE SHALL NOT BE LIABLE TO YOU FOR ANY DAMAGES RESULTING FROM YOUR USE DISPLAYING, COPYING, UPLOADING OR DOWNLOADING ANY CONTENT TO OR FROM THE SERVICES. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL WE BE LIABLE TO YOU FOR ANY INDIRECT, EXTRAORDINARY, EXEMPLARY, PUNITIVE, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES (INCLUDING LOSS OF DATA, REVENUE, PROFITS, USE OR OTHER ECONOMIC ADVANTAGE) HOWEVER ARISING, EVEN IF WE KNOW THERE IS A POSSIBILITY OF SUCH DAMAGE, AND OUR AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR YOUR USE OF THE WEBSITE SHALL NOT BE MORE THAN $500.00.

  1. LOCAL LAWS; EXPORT CONTROL.

We control and operate the Services from our headquarters in the United States of America and the entirety of the Services may not be appropriate or available for use in other locations. If you use the Services outside the United States of America, you are solely responsible for following applicable local laws.

  1. FEEDBACK.

Any submissions by you to us relating to the Services (e.g., comments, questions, suggestions, materials – collectively, “Feedback”) through any communication whatsoever (e.g., call, fax, email) will be treated as both non-confidential and non-proprietary. You hereby assign all right, title, and interest in, and we are free to use, without any attribution or compensation to you, any ideas, know-how, concepts, techniques, or other intellectual property and proprietary rights contained in the Feedback, whether or not patentable, for any purpose whatsoever, including but not limited to, developing, manufacturing, having manufactured, licensing, marketing, and selling, directly or indirectly, products and services using such Feedback. You understand and agree that we are not obligated to use, display, reproduce, or distribute any such ideas, know-how, concepts, or techniques contained in the Feedback, and you have no right to compel such use, display, reproduction, or distribution.

  1. DISPUTE RESOLUTION AND ARBITRATION; CLASS ACTION WAIVER.

Please Read This Provision Carefully. It Affects Your Legal Rights.

This Provision facilitates the prompt and efficient resolution of any dispute (e.g., claim or controversy, whether based in contract, statute, regulation, ordinance, tort – including, but not limited to, fraud, misrepresentation, fraudulent inducement, or negligence – or any other legal or equitable theory, and includes the validity, enforceability or scope of this Provision (with the exception of the enforceability of the Class Action Waiver clause below)) that may arise between you and us. Effectively, then, “dispute” is given the broadest meaning enforceable by law and includes any claims against other parties relating to services or products provided or billed to you (such as our licensors, suppliers, dealers or third-party vendors) whenever you also assert claims against us in the same proceeding.

This Provision provides that all disputes between you and us shall be resolved by binding arbitration. Acceptance of these Terms constitutes a waiver of your right to litigate claims to a judge or jury. We prefer this because we believe arbitration is less drama-filled than litigation. To be clear, there is no judge or jury in arbitration, and court review of an arbitration award is limited. The arbitrator must follow this agreement and can award the same damages and relief as a court (including attorney’s fees). You may, however, opt-out of this Provision as specified below, which means you would have a right or opportunity to bring claims in a court, before a judge or jury, and/or to participate in or be represented in a case filed in court by others (including, but not limited to, class actions). EACH PARTY AGREES THAT, EXCEPT AS PROVIDED BELOW, ANY AND ALL DISPUTES, AS DEFINED ABOVE, WHETHER PRESENTLY IN EXISTENCE OR BASED ON ACTS OR OMISSIONS IN THE PAST OR IN THE FUTURE, WILL BE RESOLVED EXCLUSIVELY AND FINALLY BY BINDING ARBITRATION RATHER THAN IN COURT IN ACCORDANCE WITH THIS PROVISION.

Pre-Arbitration Claim Resolution:

For all Disputes, whether pursued in court or arbitration, you must first give us an opportunity to resolve the Dispute which is first done by emailing to us at info@wescover.com the following information: (1) your name, (2) your address, (3) a written description of your Claim, and (4) a description of the specific relief you seek. If we do not resolve the Dispute within 45 days after receiving your notification, than you may pursue your Dispute in arbitration. You may pursue your dispute in a court only under the circumstances described below.

Exclusions from Arbitration/Right to Opt Out

Notwithstanding the above, you or we may choose to pursue a Dispute in court and not by arbitration if: (a) The dispute qualifies for initiation in small claims court; or (b) YOU OPT OUT OF THESE ARBITRATION PROCEDURES WITHIN 60 DAYS FROM THE DATE THAT YOU FIRST CONSENT TO THIS AGREEMENT (the “Opt-Out Deadline”). You may opt out of this Provision by emailing us at info@wescover.com the following information: (1) your name; (2) your address; (3) a clear statement that you do not wish to resolve disputes with us through arbitration. Either way, we will not take any decision you make personally. In fact, we promise that your decision to opt out of this Arbitration Provision will have no adverse effect on your relationship with us. But, we do have to enforce the Opt-Out Deadline so keep in mind that any opt-out request received after the Opt-Out Deadline will not be valid and you must pursue your dispute in arbitration or small claims court.

Arbitration Procedures

If this Provision applies and the dispute is not resolved as provided above (Pre-Arbitration Claim Resolution) either you or we may initiate arbitration proceedings. The initiating party may choose the American Arbitration Association (“AAA”), www.adr.org, or JAMS, www.jamsadr.com, to arbitrate disputes, and the arbitration will be conducted before a single arbitrator. The arbitration shall be commenced as an individual arbitration, and shall in no event be commenced as a class arbitration. All issues shall be for the arbitrator to decide, including the scope of this Provision.

For arbitration before AAA, for Disputes of less than $75,000, the AAA’s Supplementary Procedures for Consumer-Related Disputes will apply; for Disputes involving $75,000 or more, the AAA’s Commercial Arbitration Rules will apply. In either instance, the AAA’s Optional Rules for Emergency Measures of Protection shall apply. The AAA rules are available at www.adr.org or by calling 1-800-778-7879. For arbitration before JAMS, the JAMS Comprehensive Arbitration Rules & Procedures and the JAMS Recommended Arbitration Discovery Protocols for Domestic, Commercial Cases will apply. The JAMS rules are available at www.jamsadr.com or by calling 1-800-352-5267. This Provision governs in the event it conflicts with the applicable arbitration rules. Under no circumstances will class action procedures or rules apply to the arbitration.

Because the Services and these Terms concern interstate commerce, the Federal Arbitration Act (“FAA”) governs the arbitrability of all disputes. However, the arbitrator will apply applicable substantive law consistent with the FAA and the applicable statute of limitations or condition precedent to suit.

Arbitration Award – The arbitrator may award on an individual basis any relief that would be available pursuant to applicable law. The arbitrator will make any award in writing but need not provide a statement of reasons unless requested by a party. Such award will be final and binding on the parties, except for any right of appeal provided by the FAA, and may be entered in any court having jurisdiction over the parties for purposes of enforcement.

Location of Arbitration – you or we may initiate arbitration in either San Francisco or the federal judicial district that includes your billing address. In the event that you select the latter, we may transfer the arbitration to San Francisco so long as we agree to pay any additional fees or costs which the arbitrator determines you incur as a result of the transfer.

Payment of Arbitration Fees and Costs – So long as you place a request in writing prior to commencement of the arbitration, we will pay all fees and associated costs and expenses for the arbitrator and administrator of the arbitration. But, you will still be responsible for all additional fees and costs that you incur in the arbitration which include but are not limited to attorneys’ fees or expert witnesses. In addition to any fees and costs recoverable under applicable law, if you provide notice and negotiate in good faith with us pursuant to the section above titled “Pre-Arbitration Claim Resolution” and the arbitrator concludes that you are the prevailing party in the arbitration, you will be entitled to recover your reasonable attorney’s fees and costs as determined by the arbitrator.

Class Action Waiver

Except as otherwise provided in this Provision, the arbitrator may not consolidate more than one person’s claims, and may not otherwise preside over any form of a class or representative proceeding or claims (such as a class action, consolidated action or private attorney general action) unless both you and we specifically agree to do so following initiation of the arbitration. If you choose to opt out of the Arbitration Provision, as specified above, this Class Action Waiver will not apply to you. Neither you, nor any other user of the Services can be a class representative, class member, or otherwise participate in a class, consolidated, or representative proceeding without having complied with the opt-out requirements above.

Jury Waiver

You understand and agree that by accepting this Provision in these Terms, you and we are each waiving the right to a jury trial or a trial before a judge in a public court. In the absence of this Provision, you and we might otherwise have had a right or opportunity to bring disputes in a court, before a judge or jury, and/or to participate or be represented in a case filed in court by others (including class actions). Except as otherwise provided below, those rights are waived. Other rights that you would have if you went to court (e.g., the rights to both appeal and certain types of discovery) may be more limited or may also be waived.

Severability

If any clause within this Provision (other than the Class Action Waiver clause above) is found to be illegal or unenforceable, that clause will be severed from this Provision whose remainder will be given full force and effect. If the Class Action Waiver clause is found to be illegal or unenforceable, this entire Provision will be unenforceable and the dispute will be decided by a court.

Continuation

This Provision shall survive the termination of your account with us or our affiliates and your discontinued use of the Services. Notwithstanding any provision in this Agreement to the contrary, we agree that if we make any change to this Provision (other than a change to the Notice Address), you may reject any such change and require us to adhere to the language in this Provision if a dispute between us arises.

  1. GENERAL.

We think direct communication resolves most issues – if we feel that you are not complying with these Terms, we will tell you. We will even provide you with recommended necessary corrective action(s) because we value this relationship.

However, certain violations of these Terms, as determined by us, may require immediate termination of your access to the Services without prior notice to you. The Federal Arbitration Act, California state law and applicable U.S. federal law, without regard to the choice or conflicts of law provisions, will govern these Terms. You agree that foreign laws do not apply and you will not seek to enforce them against us. Any disputes between us not subject to arbitration as described above will be heard in the courts located in San Francisco County, San Francisco. If any of these Terms (other than the arbitration Provision) are deemed inconsistent with applicable law, then such term(s) shall be interpreted to reflect the intentions of the parties, and no other terms will be modified. By choosing not to enforce any of these Terms, we are not waiving our rights. These Terms and those referred to herein are the entire agreement between you and Wescover and, therefore, supersede all prior or contemporaneous negotiations, discussions or agreements between the parties about the Services. The proprietary rights, disclaimer of warranties, representations made by you, indemnities, limitations of liability and general provisions shall survive any termination of these Terms.

  1. CHANGES TO TERMS.

We may alter the Content and Services we offer you and/or choose to modify, suspend or discontinue the Services at any time and without notifying you. We may also change, update, add or remove provisions (collectively, “modifications”) of these Terms from time to time. We will inform you of any modifications to these Terms by posting them on the Website. 

If you object to any such modifications, your sole recourse shall be to cease using the Services. Continued use of the Services following notice of any such modifications indicates you acknowledge and agree to be bound by the modifications. Also, please know that these Terms may be superseded by expressly-designated legal notices or terms located on particular pages of the Website. These expressly-designated legal notices or terms are incorporated into these Terms and supersede the provision(s) of these Terms that are designated as being superseded.

  1. CALIFORNIA CONSUMER NOTICE.

Under California Civil Code Section 1789.3, California users are entitled to the following consumer rights notice: The Services are provided by Wescover. If you have a question or complaint regarding the Services, please contact Customer Service at info@wescover.com. You may also contact us by writing by contacting info@wescover.com for the mailing address. California residents may reach the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs by post at 1625 North Market Blvd., Sacramento, CA 95834 or by telephone at (916) 445-1254 or (800).

Payment Methods

Payment Methods

- Credit / Debit Cards
- PAYPAL

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